Serenity Cleaning & More, LLC
What You Need to Know About How Our Team Works
What You Need to Know About How Our Team Works
At Serenity Cleaning & More, LLC, we are always glad to be of service to our clients in Roanoke Rapids, North Carolina and nearby areas.
Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
Learn more about our service processes and policies at Serenity Cleaning & More, LLC by reading the questions and answers on this page. Should you have other concerns or inquiries, do not hesitate to contact us by phone or email.
Is a long-term contract required for service?
Is a long-term contract required for service?
Either/or. We can do daily, weekly, or monthly.
Are you licensed, insured, or bonded?
Are you licensed, insured, or bonded?
Yes
What towns/areas do you serve?
What towns/areas do you serve?
We serve clients within a 30-mile radius from Roanoke Rapids, North Carolina.
What is included in your cleaning service?
What is included in your cleaning service?
- Deep Cleaning
- General Cleaning
- Basic Cleaning (Kitchen or Bathroom Cleaning)
What should I expect at my first appointment?
What should I expect at my first appointment?
Do I need to do anything before you arrive?
Do I need to do anything before you arrive?
Specific rates:
Specific rates:
We offer free quotes or estimates.
Do I need to be home on the day of the cleaning?
Do I need to be home on the day of the cleaning?
No. It depends on you.
What happens if I skip or reschedule an appointment?
What happens if I skip or reschedule an appointment?
If you cancel, a $25-penalty fee will be charged.
How do I set up an appointment?
How do I set up an appointment?
How and when do I pay for my cleaning services?
How and when do I pay for my cleaning services?
What time will the cleaning crew get to my house?
What time will the cleaning crew get to my house?
When do I book?
When do I book?